PRIVACY POLICY


This policy relates to the online business conducted by Dr Ann Joss, trading as AdamVenture Craft Shop at www.adamventure-craft-shop.co.uk and http://stores.ebay.co.uk/Adamventure-Crafts

Ann can be contacted by phone, email or letter as follows:

Phone: 0833 523 5048 or 0333 335 5048
Email: sales@adamventure.co.uk

Letter: Dr Ann Elizabeth Joss
Apt 15580
Chynoweth House
Trevissome Park
Truro
TR4 8UN

BASIS FOR PROCESSING PERSONAL DATA

Adamventure has a valid basis for processing personal data based on contract, which covers the following scenarios:

Adamventure does not use customer data for any other purpose, and does not share it with any third parties not directly involved in the performance of the contract.

WHO THE PERSONAL DATA WILL BE SHARED WITH

We are an online business that takes payment by the online services PayPal, Amazon and Cardsave (for debit or credit card payment). All details are security checked and processed by the payment service provider selected. Customers can also choose to pay by bank transfer, in which case they have total control over the use of their payment details.

For the purpose of delivering customer orders, name, address and (if required by the provider) telephone number and/or email will be shared with the delivery providers.

Data may also be shared with any official organisation that is lawfully entitled to request it.

RETENTION PERIODS FOR PERSONAL DATA

To comply with HM Revenue & Customs requirements, data needs to be kept for up to 7 years, but can be anonymised if the customer so requests. However, to be able to deal with enquiries and returns, we advise that personal data is kept for at least one year. After 7 years without further purchases from the site all personal details are removed from our records.

WITHDRAWAL OF CONSENT

You can withdraw consent by emailing us at sales@adamventure.co.uk, with enough data so that we can identify and delete the personal data.

 

WHAT PERSONAL DATA DOES ADAMVENTURE COLLECT

We only collect and process data that is required for the processing of orders and the processing of enquiries.
Data collected and processed for orders: Name, Address, Email Address, Telephone Number, IP Address, card details. For the highest levels of security, card payments are security checked and processed by the payment service provider selected by the customer. Card details are NOT processed or stored by AdamVenture - they are securely processed by the payment providers, all of which have the highest level of card data security (PCI DSS Level 1 compliant).

For customers who have registered with adamventure-craft-shop.co.uk for loyalty points we aggregate the value of all purchases in order to calculate the value of the bonus points.

RIGHT OF ACCESS

Customers have the right to obtain:

Customers can request information on themselves by contacting us by any of the methods detailed above (please state your first name, last name and address).

We will provide the requested information as soon as possible, within one week of receiving the request. There will be no charge for this service.



COOKIES

The first time you use the website you will see a banner at the bottom of the page advising you that AdamVenture uses cookies on our website and seeking your consent to proceed.

This means that our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Cookies are small pieces of data that are stored on your computer, tablet, phone or other internet enabled device when you visit websites, including this site – adamventure-craft-shop.co.uk. They do NOT contain confidential information such as your date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our sites to allow you to make transactions (it is impossible to order from us without cookies), whilst other cookies enable us to give you an enhanced web experience.

Cookies are used on our site for the following reasons :-

Adamventure-craft-shop.co.uk uses this information to help make the website more user-friendly, develop our site design and to continuously improve the quality of the service we provide.

Both of our sites (using third-party companies - Google and Ebay), use cookies to analyze traffic and for advert measurement purposes.

CAN I TURN COOKIES OFF ?

To withdraw your consent, you should amend the settings provided in your web browser to prevent us from storing cookies on your device's hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

To be able to order from Adamventure websites, cookies are required by the shopping basket and checkout procedure.

HOW DO I TURN OFF COOKIES ?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser.