Ann can be contacted by phone, email or letter as follows:
Phone: 0833 523 5048 or 0333 335 5048
Letter: Dr Ann Elizabeth Joss
BASIS FOR PROCESSING PERSONAL DATA
Adamventure has a valid basis for processing personal data based on contract, which covers the following scenarios:
The processing of orders and payments, and the dispatch of goods purchased from one of our online stores.
Responding to customer enquiries prior to them completing a contract to purchase goods (e.g. the provision of quotes).
- For processing customer after-sales requests, including returns and refunds.
WHO THE PERSONAL DATA WILL BE SHARED WITH
We are an online business that takes payment by the online services PayPal, Amazon and Cardsave (for debit or credit card payment). All details are security checked and processed by the payment service provider selected. Customers can also choose to pay by bank transfer, in which case they have total control over the use of their payment details.
For the purpose of delivering customer orders, name, address and (if required by the provider) telephone number and/or email will be shared with the delivery providers.
Data may also be shared with any official organisation that is lawfully entitled to request it.
RETENTION PERIODS FOR PERSONAL DATA
To comply with HM Revenue & Customs requirements, data needs to be kept for up to 7 years, but can be anonymised if the customer so requests. However, to be able to deal with enquiries and returns, we advise that personal data is kept for at least one year. After 7 years without further purchases from the site all personal details are removed from our records.
WITHDRAWAL OF CONSENT
You can withdraw consent by emailing us at email@example.com, with enough data so that we can identify and delete the personal data.
WHAT PERSONAL DATA DOES ADAMVENTURE COLLECT
We only collect and process data that is required for the processing of orders and the processing of enquiries.
Data collected and processed for orders: Name, Address, Email Address, Telephone Number, IP Address, card details. For the highest levels of security, card payments are security checked and processed by the payment service provider selected by the customer. Card details are NOT processed or stored by AdamVenture - they are securely processed by the payment providers, all of which have the highest level of card data security (PCI DSS Level 1 compliant).
For customers who have registered with adamventure-craft-shop.co.uk for loyalty points we aggregate the value of all purchases in order to calculate the value of the bonus points.
RIGHT OF ACCESS
Customers have the right to obtain:
- Confirmation that we are processing their data.
- Access to what personal data we have for them
- Deletion or correction of any of your data we are holding.
We will provide the requested information as soon as possible, within one week of receiving the request. There will be no charge for this service.
This means that our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Cookies are small pieces of data that are stored on your computer, tablet, phone or other internet enabled device when you visit websites, including this site – adamventure-craft-shop.co.uk. They do NOT contain confidential information such as your date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our sites to allow you to make transactions (it is impossible to order from us without cookies), whilst other cookies enable us to give you an enhanced web experience.
Cookies are used on our site for the following reasons :-
To store the contents of your online shopping cart whilst you use our site and complete your order.
To record the areas of the website that customers have visited, products they have viewed and time spent browsing, as well as the products that were purchased.
Adamventure-craft-shop.co.uk uses this information to help make the website more user-friendly, develop our site design and to continuously improve the quality of the service we provide.
CAN I TURN COOKIES OFF ?
To withdraw your consent, you should amend the settings provided in your web browser to prevent us from storing cookies on your device's hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.
To be able to order from Adamventure websites, cookies are required by the shopping basket and checkout procedure.
HOW DO I TURN OFF COOKIES ?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser.